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Loan Periods

 Item Loan Period Limit Renewal Overdue Charge/Day Maximum Charge/Item
 Books  3 weeks  50  3  $.35 Adult  $.20 Juvenile  $10 Adult / $5 Juvenile
 Audiobooks  3 weeks  10  3  $.35  $10 Adult / $5 Juvenile
 CDs  3 weeks  10  3  $.35  $10 Adult / $5 Juvenile
 DVDs  7 days  10  3  $.35  $10 Adult / $5 Juvenile
 Periodicals  3 weeks  10  3  $.35  $10 Adult / $5 Juvenile
 Book Club Kits  42 days    3  $.35  $10 
 Interlibrary Loan ($5 per item)  varies  5  varies  $1

 Cost of Item

*Items are not eligible for renewal if there is a hold on the item.

*The maximum number of checkouts is 50 items per patron. 

*Alexandria Library is not responsible for equipment damage that may result from use of its audiovisual material.


Fines, Service Charges & User Fees

While all of the library's programs and most of our services are free, charges are required for certain services, replacement of lost items, or fines for overdue materials. Items accruing fines cannot be renewed if total fines exceed $10 on adult cards and $5 on children's cards.


Pay Online

Fines are calculated by the type of material checked out, regardless of whether the borrower is an adult or a child. You may pay for fines with cash, personal check, or a credit card (Visa, Mastercard, or Discover) at any Circulation Desk. You can also pay for fines by credit card online. Click here for more information on how to pay by credit card.

 

Please note: beginning June 15, 2011, all accounts with delinquent fines and fees of $25 or more for 60 days are forwarded to Unique Management Services, Inc (Unique). A non-negotiable service fee of $10 is added to each delinquent account. Balances can be paid with cash, check, or credit card at any checkout desk or online with a credit card at My Account. If you have been contacted by Unique, please note that they will not report any patron account to a credit agency for at least 120 days after being forwarded the patron account.

 

Audiovisual Media Policy (effective July 1, 2015)

Audiovisual materials (DVD/CD discs) are to be returned in the condition in which they are borrowed. The full replacement cost will be charged for each item lost or damaged. Alexandria Library does not accept replacement copies for lost or damaged audiovisual DVD/CD discs (i.e.: movies, audiobooks, music, etc.)

 

It is the borrower’s responsibility to make sure that each case contains all discs before returning audiovisual materials. If an item is returned missing one or more pieces, we will try to contact you through provided account information. If the problem has not been resolved within 14 business days of the return of the item, borrower will be charged a fee of $15 dollars for each missing disc or, in some cases, the cost of the entire item if no replacement disc is available from the library’s vendors. No fee adjustment or refunds will be offered for materials returned after the 14-day period.

 

Borrowers are responsible for the replacement cost of library materials that are declared lost. The library will not accept customer replacements for lost discs. Once the library receives payment for a lost item, the item becomes the property of the customer. The library will not accept the return of the item if found or provide refunds for lost materials after payment of replacement charges.

  

Service Charges (effective March 1, 2009)

 Item Charge
 Temporary Resident Card Fee (non-refundable)  $10.00
 Interlibrary Loan  $5.00
 Returned Check Fee  $25.00

 

Lost, damaged, or missing items:

 Item Charge

 Print Materials

If lost items are returned within 30 days of paying replacement cost,
you will receive a refund minus fines and a $5.00 processing charge per item. Excludes magazines and leased materials.

 Cost of item
+ $5.00 processing fee

 Audiovisual Items

Missing disc(s) from a set will be charged per disc or the cost of the entire item if no replacement disc(s) is available.

Borrowers are responsible for the full cost of audiovisual media materials that are declared lost.

The library will not accept the return of the item if found or provide refunds for lost materials after payment of replacement charges. 

Alexandria Library will not accept customer replacements for lost discs.

 $15 per disc OR cost of item

 Library Card  $1.00
 Barcodes  $1.00
 CD & Audiobook Cases  $1.50

 DVD (single disc case)

 $1.50

 DVD (multiple disc case)  $3.00

 Plastic Bags

 $1.00


User Fees

 Item Charge

 Photocopy, computer, or microform printout

 $.25 per page
 Internet guest pass (per visit)  $1.00
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